System Administration

Learn how to configure, maintain, and support your Aware environment. These courses cover adaptation, user security, agency organization, troubleshooting, staff management, and other essential system administration responsibilities.

Aware Adaptation

The course is designed to introduce you Aware adaptation. The course will review the key concepts related to adaptation, and provide some examples of adaptation within the system.

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Aware Agency Organization

This course will guide you through the key components that make up your agency’s structure in Aware.

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Aware Help Desk

In this course, you'll explore the six sections of the Help Desk module and learn the purpose of the tools available within each section.

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Aware Staff Management

This course provides a comprehensive, scenario-driven approach to managing staff within the Aware system.

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Aware Troubleshooting

This course provides a structured, scenario-driven approach to diagnosing and resolving issues within the Aware system.

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Aware User Security

This course provides a scenario-driven approach to managing staff security within the Aware system.

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