This continuing education course, pre-approved by the Commission on Rehabilitation Counselor Certification (CRCC), is designed for Vocational Rehabilitation (VR) counselors seeking to strengthen their professional practice while earning continuing education credits.
Led by Dr. Michael O’Brien, Ed.D., CRC, CVE, a seasoned rehabilitation professional with over 45 years of experience in public and private VR, this course explores the intersection of ethical responsibility, case management, and counseling practice. Participants will gain practical strategies for balancing caseload demands with meaningful client interactions, improving efficiency with electronic case management systems, and leveraging performance data to enhance service delivery.
Key learning outcomes include:
- Applying CRCC and ACA Codes of Ethics in daily case management.
- Using electronic case management tools to improve efficiency and free up more time for direct counseling.
- Understanding how performance analytics support better decision-making and client outcomes.
- Developing concise, effective documentation practices that align with ethical standards.
- Preparing for the evolving role of artificial intelligence (AI) in case management systems.
By the end of this course, participants will be equipped with tools to manage cases ethically and efficiently, while maintaining a strong focus on consumer well-being and successful outcomes.
Format: Online, self-paced via Brightspace LMS
Credits: Approved by CRCC for continuing education hours
Certificate: Awarded upon successful completion of quiz and survey
